Terms of Service

1. Introduction

Welcome to Edwak Nutrition. By accessing and using our website, services, and digital platform, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

2. Services Offered

Edwak Nutrition provides professional dietary consulting, personalized nutrition plans, and related health guidance ("Services"). We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.

3. Medical Disclaimer

Not Medical Advice: The information provided on this website and during our consultations is strictly for educational and informational purposes. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

4. Booking and Consultations

• Appointments: All consultation sessions must be booked in advance via our interactive calendar widget.
• Rescheduling: Clients may reschedule an appointment up to 24 hours prior to the scheduled time without penalty.
• Cancellations: Cancellations made within 24 hours of the appointment or no-shows are non-refundable.

5. Payments and Billing

All transactions are processed securely. Clients are responsible for providing valid payment information. In Kenya, services are subject to a 16% Value Added Tax (VAT), which is included in the final billing price unless explicitly stated otherwise.

6. Intellectual Property Rights

All content published on this website (including blog posts, nutrition guides, images, branding, and logos) is the exclusive intellectual property of Edwak Nutrition. You may not reproduce, distribute, modify, or commercially exploit any content without our express written permission.

7. Account Security

When accessing restricted areas of the platform (e.g., booking management links), you agree not to share your unique access links. We utilize JWT session tokens for authentication and rate limiting to ensure platform stability. Any abuse of the platform will result in immediate termination of access.

8. Third-Party Integrations

Our services seamlessly integrate with third parties (e.g., Cloudflare Turnstile for bot protection, Resend for transactional emails). By using our Services, you acknowledge that your usage data may be handled by these third parties strictly in accordance with our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by Kenyan law, Edwak Nutrition shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the platform, the inability to use the platform, or any guidance provided during a consultation.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the Republic of Kenya. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Nairobi, Kenya.

11. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted dynamically on this page. Your continued use of our Services following any updates constitutes your explicit acceptance of the revised Terms.